Uploaded photos are resized!
Forum » Community Forums » Help and Support
Got same problem?

Yes
5
No
0

Panda Lv 9th Apr 2016

Joined: 31st Jan 2016
Rank: --
Posts: 139
Likes 18



Hello
I have huge problem with my website.
When I or my friends upload photo to activity feed, photos are resized and are in bad quality we can't even read text from picture..

The original photo:
http://i.imgur.com/d07vgjx.png

When uploaded to activity feed:
http://cdn.iclanwebsites.com/l ... ja1454254332tpml.jpg

Help please!

Also here is some good suggestions to make websites better
community.iclanwebsites.com/16 ... opic/suggestions-zvc
Last Edit: 15th Nov 2016 by Panda Lv
ArnulfoAdmin 11th Apr 2016

Joined: 21st Sep 2015
Rank: Support
Posts: 727
Likes 119



Hello,

We believe that there is nothing wrong with this because uploading a photo really will be converted into a file that is being supported in iClan Websites.

But, we will look into this more and maybe we could find a solution for this.


Thank you again for using iClanWebsites!

Arnulfo,
Customer Care

UKKorby 12th Apr 2016

Joined: 28th Feb 2014
Rank: --
Posts: 205
Likes 38



Yes, I have experienced the same, in addition to what you have mentioned above profile/award images seem to be the worst culprits in regards to quality.

it's worth pointing out too that some images are automatically cropped to a degree in which the full image is not being displayed when being viewed on the forums, or any additional panels which displays the image in question. This is also the case for iClans community site too.
Last Edit: 12th Apr 2016 by UKKorby
ArnulfoAdmin 14th Apr 2016

Joined: 21st Sep 2015
Rank: Support
Posts: 727
Likes 119



Hello there,

We will look into it and assess if this really is an issue.

I will escalate this to our developers and talk about it.

We will let you know for updates.


Thank you again for using iClanWebsites!

Arnulfo,
Customer Care

ArnulfoAdmin 19th Apr 2016

Joined: 21st Sep 2015
Rank: Support
Posts: 727
Likes 119



Hello,

Thank you for letting us know about this.

We will note this down to our request.

Anything else we can assist you with?


Thank you again for using iClanWebsites!

Arnulfo,
Customer Care

Panda Lv 25th Jun 2016

Joined: 31st Jan 2016
Rank: --
Posts: 139
Likes 18



Maybe you can integrate imgur.com or other photo sharing website?
ArnulfoAdmin 26th Jun 2016

Joined: 21st Sep 2015
Rank: Support
Posts: 727
Likes 119



Hello there,

I will escalate that request to our developers as well.


Thank you again for using iClanWebsites!

Arnulfo,
Customer Care

Panda Lv 15th Aug 2016

Joined: 31st Jan 2016
Rank: --
Posts: 139
Likes 18



QuoteYes, I have experienced the same, in addition to what you have mentioned above profile/award images seem to be the worst culprits in regards to quality.

it's worth pointing out too that some images are automatically cropped to a degree in which the full image is not being displayed when being viewed on the forums, or any additional panels which displays the image in question. This is also the case for iClans community site too.

...

Hey there!
Please vote for this update by loggin in to your admin panel, click "Features" at the top and vote for it!
If this feature request doesn't get many votes, then it will be automatically removed from the list.
Forum » Community Forums » Help and Support
Please login or register to reply.
Welcome to the support forums!

Welcome to the community forums!


If you're a premium customer and need urgent support or need to share personal details, please open a ticket from inside your Admin Panel.


Otherwise, please register to post in these forums.


Thank you!
Twitter