Alerts
Forum » Community Forums » Help and Support
kicks 30th Sep 2016

Joined: 22nd Sep 2016
Rank: --
Posts: 77
Likes 18



I have tried the alerts on multiple people and it does not seem to be working. Is there something I am doing wrong or is it a known bug?


Signature Picture

CCG Director
Webmaster

ArnulfoAdmin 30th Sep 2016

Joined: 21st Sep 2015
Rank: Support
Posts: 727
Likes 119



Greetings!

Can you explain first what you did so that we could try and replicate the said issue?


Thank you again for using iClanWebsites!

Arnulfo,
Customer Care

kicks 30th Sep 2016

Joined: 22nd Sep 2016
Rank: --
Posts: 77
Likes 18



I went in the admin panel, created new alert. Selected my self once as well as other at different times. Alert always said pending but no one ever got the message. I even tried the test alert.


Signature Picture

CCG Director
Webmaster

ArnulfoAdmin 3rd Oct 2016

Joined: 21st Sep 2015
Rank: Support
Posts: 727
Likes 119



Hello,

I will look into this.

I will get back to you, okay?

Will need to test this out first.



Thank you again for using iClanWebsites!

Arnulfo,
Customer Care

kicks 3rd Oct 2016

Joined: 22nd Sep 2016
Rank: --
Posts: 77
Likes 18



Thank You!


Signature Picture

CCG Director
Webmaster

ArnulfoAdmin 7th Oct 2016

Joined: 21st Sep 2015
Rank: Support
Posts: 727
Likes 119



Hello there,

This is a confirmed bug.

Thank you again for reporting this to us.

We will update you as soon as possible for this.


Thank you again for using iClanWebsites!

Arnulfo,
Customer Care

PBeezie80 16th Nov 2016

Joined: 26th Sep 2016
Rank: --
Posts: 50
Likes 5



QuoteHello there,

This is a confirmed bug.

Thank you again for reporting this to us.

We will update you as soon as possible for this.
Any luck on a fix for this???
...



Signature Picture
ArnulfoAdmin 18th Nov 2016

Joined: 21st Sep 2015
Rank: Support
Posts: 727
Likes 119



Hello there,

Yes this is actually already fixed.


Thank you again for using iClanWebsites!

Arnulfo,
Customer Care

Forum » Community Forums » Help and Support
Please login or register to reply.
Welcome to the support forums!

Welcome to the community forums!


If you're a premium customer and need urgent support or need to share personal details, please open a ticket from inside your Admin Panel.


Otherwise, please register to post in these forums.


Thank you!
Twitter