approval problems - iClan Websites Community

approval problems

Forum » Community Forums » Help and Support

TheKingOfKevins 8th Feb 2015

Joined: 19th Jan 2015
Rank: --
Posts: 60
Likes 15

When a new member sings up to my website I approve him but he still can not sing in because it say awaiting administrator approval. once I approve him, after a few mins it shows up again that I need to approve him. Then I deny him and now he can't register or log in bc his email adress has been used ? Any help please ?

Evie 9th Feb 2015

Joined: 7th Aug 2014
Rank: --
Posts: 665
Likes 73

Hi there,

This is a current bug in our system. Our developers are now closely working on it.

We appreciate your patience on getting this resolved.

TheKingOfKevins 9th Feb 2015

Joined: 19th Jan 2015
Rank: --
Posts: 60
Likes 15

oh ok

well do i get a notification or something when this bug gets fixed ?

JamesAdmin 9th Feb 2015

Joined: 27th Mar 2009
Rank: Support
Posts: 2332
Likes 293

We're now planning on updates being deployed on Friday, containing many bug fixes and new features too.

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