Automation - An error has occurred
Forum » Community Forums » Help and Support
Meist 28th Feb 2016

Joined: 23rd Feb 2016
Rank: --
Posts: 31
Likes 8



When trying to do any sought of automation an error always comes up. It doesn't really say what the problem is but there is a bullet saying:
  • Edit Automation
Some simple automation I wanted to do was.
1) Give members assigned primary Moderator the Award "Moderator"
2) Player receives 50 likes assign member Award "Likable" + 10 Points

However, after attempting to make any sort of automation and saving it the same errors continues to stop me. Is there something i'm missing?
Systine 29th Feb 2016

Joined: 28th Feb 2016
Rank: --
Posts: 15
Likes 2



I'm having the same issue.
John ReyAdmin 29th Feb 2016

Joined: 26th Feb 2016
Rank: Support
Posts: 9
Likes 1



Hi Guys,

Thank you for reaching out to us.

We are now working on this case. We will get back to you guys with updates regarding this issue.

Thank you for your patience. Let us know if you have other questions.
Last Edit: 29th Feb 2016 by John Rey
[Admin]Arnulfo 29th Feb 2016

Joined: 21st Sep 2015
Rank: Moderators
Posts: 748
Likes 121



Hello guys,

Thank you for posting out in here.

Meist, I have checked your email address and you currently have different website's being created but none of it are on Premium Plan thus you really can't use any Automation's. Please refer to our pricing page: https://www.iclanwebsites ... .com/prices/

Also, Systine, you cannot setup your automations because you are not a Premium User also thus giving you an error awhile ago when we we're having a chat.



Thank you again for using iClanWebsites!

Arnulfo,
Customer Care

Last Edit: 29th Feb 2016 by Arnulfo
Meist 1st Mar 2016

Joined: 23rd Feb 2016
Rank: --
Posts: 31
Likes 8



Ahhh! I wish the error was more specific. I feel foolish for asking this question now but thank you for the quick reply. 
[Admin]Arnulfo 1st Mar 2016

Joined: 21st Sep 2015
Rank: Moderators
Posts: 748
Likes 121



Hello,

Just let us know if you have questions.

We will be glad to assist you out.


Thank you again for using iClanWebsites!

Arnulfo,
Customer Care

Forum » Community Forums » Help and Support
Please login or register to reply.
Welcome to the support forums!

Welcome to the community forums!


If you're a premium customer and need urgent support or need to share personal details, please open a ticket from inside your Admin Panel.


Otherwise, please register to post in these forums.


Thank you!
Twitter