Automaton bug?
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Kusmack 18th Mar 2014

Joined: 5th Feb 2013
Rank: --
Posts: 33
Likes 6



Alright so I am confused, I have an automaton for award points. The automaton conditions are

Conditions
Number of award points is greater than 1499
Number of award points is less than 1998

Action
Issue award Nearly there

The award "Nearly There" is meant to be awarded to members who reached 1,500 points or more but less than 2,000 points basically. What I don't get is I was awarded this award and I checked my points, I only have 1115 points recorded on my profile. I could be over looking something but what It looks like to me is I "DON'T" meet the all the conditions to receive that action yet somehow I am still receiving that action. Which is getting that award automatically.
Kusmack 18th Mar 2014

Joined: 5th Feb 2013
Rank: --
Posts: 33
Likes 6



Also just wanted to let you all know, I am going to remove that my name from receiving that award so I don't confuse people on the website. But I took pictures of it all so you can see what I mean.
JamesAdmin 18th Mar 2014

Joined: 27th Mar 2009
Rank: Support
Posts: 2332
Likes 293



I have logged into your site and done the following:

Set my profile to 1115 points
Executed your automations

The following automations were actioned on my profile:

The time is 01:39:57 19 Mar 2014 UTC
Checking automation: #28209 Donated Award for user: #1 iClan Websites
Condition 'Amount donated' is not satisfied
Condition 'Amount donated' is satisfied
Condition 'Amount donated' is not satisfied
Automation satisfied, running actions...
Running action 'Issue award'
Actions completed.

The time is 01:39:57 19 Mar 2014 UTC
Checking automation: #28218 1k for user: #1 iClan Websites
Condition 'Number of award points' is satisfied
Condition 'Number of award points' is satisfied
Automation satisfied, running actions...
Running action 'Issue award'
Actions completed.

But your automation ID #28219 was not actioned on my profile. I also see this automation wasn't actioned on your profile too, in fact, it was actioned on no one's. So I am not too sure how that could have happened.
Kusmack 18th Mar 2014

Joined: 5th Feb 2013
Rank: --
Posts: 33
Likes 6



Hmmm, so i'm not too good with technical stuff lol, does it mean there really was a problem or..?
Kusmack 18th Mar 2014

Joined: 5th Feb 2013
Rank: --
Posts: 33
Likes 6



Oh also noticed the I donated award was given and that shouldn't be obviously. Not sure if that's user error or another problem with the system?? But I guess you've noticed that as well.
JamesAdmin 21st Mar 2014

Joined: 27th Mar 2009
Rank: Support
Posts: 2332
Likes 293



QuoteOh also noticed the I donated award was given and that shouldn't be obviously. Not sure if that's user error or another problem with the system?? But I guess you've noticed that as well.

Please check the automation log to see why it was executed.

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