Can't cancel subscription - iClan Websites Community

Can't cancel subscription

Forum » Community Forums » Help and Support

RainStorm 22nd Jan 2017

Joined: 16th Jan 2015
Rank: --
Posts: 38
Likes 3

So I see where to cancel our subscription, when I get there...it tells me I have to cancel it from my business paypal account... this is terrible... I have to go to my paypal account to block my payments to you??? This is the way we do business here? please tell me I'm wrong...

You're Dead...Shit Happens...

[Admin]Arnulfo 24th Jan 2017

Joined: 21st Sep 2015
Rank: Moderators
Posts: 764
Likes 123

Hello there,

That is how PAYPAL works actually.

Please go to your paypal and cancel your subscription.

It is not just for iClan but for every service that offers paypal subscription---you really need to cancel it from Paypal.

Before, I was using Spotify and I was mad because I need to go over to Paypal and cancel it manually there.

Thank you again for using iClanWebsites!

Arnulfo,
Customer Care

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