Change Domain
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Rubix 29th Jan

Joined: 14th Dec 2020
Rank: --
Posts: 3
Likes 4

I bought a domain on GoDaddy a few days ago, but when changing it on my iclanwebsite, it refuses to update. It says the domain will update after a few hours but its been over 48 hours now and it still hasn't changed.

Yes i have also changed the Name servers.

For some reason it is not working. If there is anything im missing or anyone else that has had this same issue and managed to fix it, please let me know.

Aghinem 28th Feb

Joined: 4th Feb
Rank: --
Posts: 1
Likes 0

I am having a similar issue. I have attempted to contact their customer support by various means and have received no response. I have however received an automated message from the website itself:

For the past 3 days we've been checking your domain name DNS settings ( and we noticed it currently isn't resolving to the correct IP address. Your domain name and alias should be resolving to Here's what we found:

Domain: -> ?????
Alias: -> ?????

As such, we have disabled your domain name for now until your domain name DNS settings are corrected. Your website is now available at:

http://koinfinity.clanweb ...

Please follow the instructions found here to setup your domain name once more: http://koinfinity.clanweb ...

Knights of Infinity

.... I have followed all the instructions, and it is like I am chasing my own tail. Overall, I am rather satisfied with the service I have as a Premium+ member, but I am not happy with the lack of response from the customer support ticket over something that is likely a very simple fix on their end involving a nameserver issue.
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