create a ticket
Forum » Community Forums » Help and Support
Rommel711 18th Sep 2013

Joined: 30th Oct 2012
Rank: --
Posts: 64
Likes 6



so see everywhere if you have problems create a ticket through the admin panel. i am not seeing a tab / sub tab that says create a ticket. how do i create a ticket !?
birdicustournaments 18th Sep 2013

Joined: 21st Mar 2013
Rank: --
Posts: 69
Likes 10



when you go to the Admin Panel its on the left hand side called "OPEN SUPPORT TICKET"
Beans 1709 19th Sep 2013

Joined: 21st Sep 2012
Rank: --
Posts: 932
Likes 210



as said above it should be on the 1st page as soon as you open the admin panel. If by chance you still can't see this button then try mywebsite.ihostinghq.com/admin/customersupport
(and also mention that you can't see the support ticket tab in your CP)


Rommel711 17th Oct 2013

Joined: 30th Oct 2012
Rank: --
Posts: 64
Likes 6



k, thank cause all i have for options is

Clan & Guild Recruitment
Voice Server
Affiliate Program
Payment History
Website Traffic History
Click Log
Community Forums
System Status
JamesAdmin 17th Oct 2013

Joined: 27th Mar 2009
Rank: Support
Posts: 2332
Likes 293



Only site owners can open support tickets. This is for security reasons, sometimes other admins would send in bizarre requests without the site owners permission. Maybe we should add an admin access option for other admins to open tickets.
Rommel711 17th Oct 2013

Joined: 30th Oct 2012
Rank: --
Posts: 64
Likes 6



great, thanks !
Forum » Community Forums » Help and Support
Please login or register to reply.
Welcome to the support forums!

Welcome to the community forums!


If you're a premium customer and need urgent support or need to share personal details, please open a ticket from inside your Admin Panel.


Otherwise, please register to post in these forums.


Thank you!
Twitter