Custom domain doesn't work :'(
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Darkuss11 15th Dec 2014

Joined: 11th Oct 2014
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Hi, we have the same problem of this post :  http://community.iclanwebsites ... main-not-working-ht1
My website is down since we have put the new domain in panel admin...
I would like if you can go back to save before 14/12/2014 10pm  ( bloodthirstymulti.iclanwebsites.com)

Thanks you, darkuss11


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Last Edit: 15th Dec 2014 by Darkuss11
Beans 1709 15th Dec 2014

Joined: 21st Sep 2012
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if you have correctly set the nameservers up then it may take up to 48 hours to resolve.


Darkuss11 16th Dec 2014

Joined: 11th Oct 2014
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Hey, thanks you for your answer  
But now It's been 48 hours since my website doesn't work, so if you can I would like go back to save before 14/12/2014 10pm.
If I have to do an other process tell me what

Website adress : bloodthirstymulti.iclanwebsites.com

Thanks you, darkuss11.


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Last Edit: 16th Dec 2014 by Darkuss11
Darkuss11 17th Dec 2014

Joined: 11th Oct 2014
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Problem resolve, everything are ok !


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Beans 1709 18th Dec 2014

Joined: 21st Sep 2012
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Good to hear, what was the solution that worked?


Darkuss11 18th Dec 2014

Joined: 11th Oct 2014
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Posts: 52
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Hi, the solution ? I don't know because I have just wait after 72 hours iclanwebsite send me an email like that : 

QuoteFor the past 3 days we've been checking your domain name DNS settings (www.bloodthirsty-mg.fr) and we noticed it currently isn't resolving to the correct IP address. Your domain name and alias should be resolving to 72.20.56.224. Here's what we found:

Domain: www.bloodthirsty-mg.fr
Alias: bloodthirsty-mg.fr

As such, we have disabled your domain name for now until your domain name DNS settings are corrected. Your website is now available at:

http://bloodthirstymulti. ... iclanwebsites.com

Please follow the instructions found here to setup your domain name once more: http://bloodthirstymulti. ... es.com/admin/domains

So thanks you and see you next time .


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