Hello,

I was testing the Ban feature on our site http://theobstructions.cl ... anwebsite.com/
and I later unchecked the Ban boxes on that
member.
This didn't help because he can not log in now.
The user name is Greg B.
I velieve he's getting a faulty password runaround.

Greetings!

I suggest you create a ticket so that we can further assist you on this.

Will wait for your ticket then.

Great! I can NOT create help tickets!
Every time I try to send one it tells me;
"We're sorry but you have already requested
help with this."
I'd like to when and how I can get some tech assistance here..

Hello there,

Your ticket was actually sent to us.

I have already replied to your ticket.

Ok. I guess i dont know how to check tickets. I'm just now seeing your replies! Sorry, how are we handling the issues and where can I see this?

Hello,

have you received my email reply?

We are actually aware of the tickets displaying an error message but those tickets were actually successfully sent to us.

Our developers are currently working on to fix the error prompt when creating tickets.