DNS Issues - Reset Requested - iClan Websites Community

DNS Issues - Reset Requested

Forum » Community Forums » Help and Support

Teal'c 10th May 2015

Joined: 27th Apr 2015
Rank: --
Posts: 715
Likes 120

I believe I may have entered an incorrect A record and can no longer access my site. It directs back to my domain register as being parked but I have double checked and the correct name servers are entered with the register provider.

Would you be able to "reset" all DNS records associated with my site please?

Also is there any way to access the site through the old domain "sg1clan.iclanwebsite.com"?

I would submit a support ticket only I cant access my admin panel to do so.

Thanks

Teal'c 11th May 2015

Joined: 27th Apr 2015
Rank: --
Posts: 715
Likes 120

Yes Evie, all is working fine again now. I was able to fix it myself after all. Thanks for taking a look though.

Liked this

Forum » Community Forums » Help and Support

Please login or register to reply.

Welcome to the support forums!

Welcome to the community forums!

If you're a premium customer and need urgent support or need to share personal details, please open a ticket from inside your Admin Panel.

Otherwise, please register to post in these forums.

Thank you!