Download Center
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C4Sapper 16th Feb 2015

Joined: 23rd Dec 2014
Rank: --
Posts: 33
Likes 15



Can I transfer files to the Download Center using FTP? When I click the "+ Upload File" it says "Please Wait" and then I get this error:

This webpage is not available

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The connection to viking.clanwebsite.com was interrupted.
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Error code: ERR_CONNECTION_RESET
Beans 1709 17th Feb 2015

Joined: 21st Sep 2012
Rank: --
Posts: 932
Likes 210



yes, the FTP button in your admin panel will explain how to connect. It has some links to FTP clients if you don't already have one.


C4Sapper 17th Feb 2015

Joined: 23rd Dec 2014
Rank: --
Posts: 33
Likes 15



I have no problem connecting. That's not the issue. The problem is that when I put a "Downloads" section in my menu links I can't get it to work when you click on it. I get this error: 

This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
<Code>AccessDenied</Code>
<Message>Access Denied</Message>
<RequestId>78066186D6218ACB</RequestId>
<HostId>
yvqiX7j+tZS3ZW9PXm10zs9MHUWLale2erwG7h6dHr5y5aQbYXAmcwGywMQXlqju
</HostId>
</Error>

I don't know how to make the downloads button link to my files properly. If I put no information then the site just says "We don't have any downloads yet, please check back soon!"
 There is a button there to upload files but it doesn't work. I get the error from my original post.
Simo 18th Feb 2015

Joined: 14th Jun 2013
Rank: --
Posts: 1160
Likes 264



Im not sure about the error you are getting but after testing it seems files uploaded via FTP do not appear in the download center
Have you tried uploading files by going to http://viking.clanwebsite ... .com/admin/downloads ?
To view files uploaded via FTP you need to look at admin/files not admin/downloads.
Last Edit: 18th Feb 2015 by Simo
C4Sapper 18th Feb 2015

Joined: 23rd Dec 2014
Rank: --
Posts: 33
Likes 15



Yes Simo. That was my original post. That's where the site just hangs and gives me the error from my first post.
Evie 19th Feb 2015

Joined: 7th Aug 2014
Rank: --
Posts: 665
Likes 73



Hello C4Sapper,

Thanks for reporting this to us.

Would it be too much if you can share a video on this, so we can investigate on it further?

Thanks.
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