Helppppppppp
Forum » Community Forums » Help and Support
catdog888888888 10th Dec 2014

Joined: 10th Dec 2014
Rank: --
Posts: 17
Likes 2



I cant access my admin page it redirects to my website instead and tells me to set up with go daddy I just want things back to normal I dont wanna waste 400 bucks for elite 
JamesAdmin 11th Dec 2014

Joined: 27th Mar 2009
Rank: Support
Posts: 2332
Likes 293



Hey, I have turned off your domain name, the DNS wasn't configured correctly. make sure you set your name servers to:

ns1.clanwebsites.com
ns2.clanwebsites.com
ns3.clanwebsites.com
ns4.clanwebsites.com

Then your domain name will work.
KING OF J0K3RS 17th Dec 2014

Joined: 10th Dec 2014
Rank: --
Posts: 33
Likes 0



hey I am having a problem. I am making improvements to my site using theme builder and when I am done and save my work it just goes to a white screen and locks up. I have tried exiting and restarting, doing less work and refreshing the page and nothing works. what is going on?
L.S.R 17th Dec 2014

Joined: 2nd Jul 2014
Rank: --
Posts: 808
Likes 30



Can you give a little more info on what menus and options you changed in the Theme Builder, might be a bug but you also have to be very carefull when changing or modifying those options.

Recheck all and post here a few of the things you have changed, good luck.
Beans 1709 18th Dec 2014

Joined: 21st Sep 2012
Rank: --
Posts: 932
Likes 210



What browser are you using? and what version is it?


Beans 1709 18th Dec 2014

Joined: 21st Sep 2012
Rank: --
Posts: 932
Likes 210



@KING OF J0K3RS  If you have Google Chrome then type
chrome://chrome/

in your address bar. It should give you a version and check if you are up to date.

If it is up to date and you are experiencing the same problems then please try clearing your cache (CTRL + SHIFT + Del whilst chrome is open).

Any problems after this just shout!


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