Please follow the following:
For Premium Customers
We recommend you use our DNS servers, so we can manage your records for you. First, visit your Admin Panel > Menu > DNS Manager. Enter your domain name. If you know you have additional DNS records for other services such as email, then enter them here too. Press the save button.
Then, change your DNS name servers (this is done through your registrar) to:
Your domain name will become active within a few hours.
For Free Users
First, you need to resolve your domain name to our IP address, which is 220.127.116.11. Both www. and without the www. should be setup to resolve to this IP address. You can do this by creating DNS A records for your domain name. If you need help with this, then it is best to contact your domain name registrar company, because they will be able to assist you with the DNS records.
Once that has been done, login to your website and go to your admin panel, click Domains > Configure Domain Name and complete step 2. You may need to wait a little while for the DNS settings to reach us, we will check your domain name setup to ensure everything is going to work smoothly. If you see an error, then it is likely you just need to wait a little longer (48 hours in some rare cases) or you have problems with your DNS setup.