Just trying to have a better understanding of this for when we perform automation.
We have an automated task that looks for users being inactive for 30 days then sends out a notification.
Where I'm seeing some issues with this:
It appears that the inactivity is based on the last login date. This becomes a problem as the community has the option during login to stay logged in for 1 month.
If I am Logged in and I choose to stay logged in for 1 month and am actively browsing and reading forum threads etc, I will still be considered Inactive due to that parameter.
To the contrary...I can select to stay logged in for 1 month and not be active at all. So no forum posts, no browsing the site, no reading posts etc...a more specific definition of being "inactive".I understand we can add additional conditions to our automation to mitigate this such as: "Days since last post", but that is not the question i'm seeking in this thread, so please do not provide that suggestion.
So here are my questions:
- Is there a way to add "Last Online" as a parameter to build an automated task around?
Example: Last Online - is equal to: 10 days ago.
I feel "Last Online" is a more accurate way to determine if that user is actively on the site or has just logged in, set the login time to 1 month and then close their browser never to login again until 1 month later.
- Do we have the ability to remove the login for "1 month" option? I think this is a global setting for all of iclans, but can we change it for our specific community?