Member approval problem
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babyguinness 31st Jan 2015

Joined: 30th Jan 2015
Rank: --
Posts: 27
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I recently had someone register for my site (I have approval required), and the account keeps on requiring approval. So they signed up, got the activation e-mail, and I approved them - but the account keeps resetting somehow and appears in the approval list again. I've had to approve the same account 5 times now. Has anyone seen this before? I'm not sure why that would be happening. Thanks!
babyguinness 1st Feb 2015

Joined: 30th Jan 2015
Rank: --
Posts: 27
Likes 27



This is really annoying. I just had 7 people sign up, and it's doing the same thing. In a 15 minute span, I've had to re-approve each one 5 times. They keep popping up in the approvals list. Why would this happen? Something is broken with the workflow after they are approved. Any ideas?
Beans 1709 1st Feb 2015

Joined: 21st Sep 2012
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Posts: 932
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the Dev team are in the process of fixing some profile issues. Please bare with us whilst they are sorted out.


babyguinness 1st Feb 2015

Joined: 30th Jan 2015
Rank: --
Posts: 27
Likes 27



Is that related to the issue that I posted? I've got approvals completed disabled right now, but would love to utilize this feature.
Evie 4th Feb 2015

Joined: 7th Aug 2014
Rank: --
Posts: 665
Likes 73



Gentlemen:

We have recently released a patch to fix this.

Please verify if this is still the case on your end.

Also, make sure to clear cache and cookies and log off and log back in with a totally fresh browser.

Happy gaming!
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