my voice server is down
Forum » Community Forums » Help and Support
stormcrowe 10th Apr 2016

Joined: 2nd Sep 2014
Rank: --
Posts: 958
Likes 209



my voice server is down for the last 2 days and im not getting any response from support ticket.
An error has occurred
  • Your voice server has expired.

but im paid up my site shows 177 days still

http://imperialwarriors.i ... clanwebsites.com/

anyone please help
ArnulfoAdmin 11th Apr 2016

Joined: 21st Sep 2015
Rank: Support
Posts: 727
Likes 119



Hello,

I believe we have already answered to your ticket already.

We have already updated your voice server details.

Please setup your voice server now.



Thank you again for using iClanWebsites!

Arnulfo,
Customer Care

stormcrowe 12th Apr 2016

Joined: 2nd Sep 2014
Rank: --
Posts: 958
Likes 209



yes didnt say why it went down but its up after 3 days.didn't realize u guys had weekends off
ArnulfoAdmin 14th Apr 2016

Joined: 21st Sep 2015
Rank: Support
Posts: 727
Likes 119



Hello,

Yes, our support are not working on weekends actually unless there is an urgent issue.

also, during Holidays and stuff.

But we assure that we will work on the tickets and problems after we get back on it


Thank you again for using iClanWebsites!

Arnulfo,
Customer Care

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