Thank you for your queries.
(1) The answer lies on the options that you have. With Premium & Premium+, you can use HTML coding to add/edit/delete panels on your website.
(2) There are more themes available for Premium and Premium+ subscribers.
(3) A friend / member knowledgeable with HTML / BB Code would be of great help.
(4) Tickets / questions on community are answered as soon as possible.
(5) There are really times when attackers are persistent. We have a DDOS protection in placed.
Enjoy the site and happy gaming!