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Hugin69 13th Dec 2014

Joined: 13th Aug 2014
Rank: --
Posts: 263
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I recently (yesterday) created a newsletter but still it doesn't seem to be send.
Isn't the newsletter send immediately?

Feature request
a) autocreate newsletter with eg info about new clanmembers, new topics in certain forums
b) schedule auto sending of newsletters


Last Edit: 13th Dec 2014 by Hugin69
Hugin69 14th Dec 2014

Joined: 13th Aug 2014
Rank: --
Posts: 263
Likes 24


This is what it says on Send Newsletter panel:
Send Newsletter
You have already sent an email in the last 7 days. You will next be able to send a newsletter: in 5 days

Still none received newsletter.

Last Edit: 14th Dec 2014 by Hugin69
Evie 14th Dec 2014

Joined: 7th Aug 2014
Rank: --
Posts: 665
Likes 73

Hello Hugin69,

Thank you for reporting this problem to us. After doing some further investigations, I have determined this is a confirmed bug in our system.

We take bug reports very seriously, we aim to fix all bugs within 7 days. However, sometimes they are fixed much sooner or later depending on the nature and complexity of the problem.

We understand the frustration bugs & glitches cause to our users. While we pay every possible attention to detail, unfortunately they occasionally slip through as in this case. For this reason if you spot anything else, it is very important you continue to send in reports for further investigation.

Thank you once again and thank you for your patience in getting this resolved.
Str8UpJack 15th Dec 2014

Joined: 20th Sep 2014
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Posts: 3101
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OK.. I missed this when I searched for a post on this and posted about this myself.

There are an awful lot of bugs since the update... ughhh.. Maybe less ambitious updates that are tested more thoroughly are a better course of action in the future.

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Helmutson 21st Dec 2014

Joined: 14th Aug 2014
Rank: --
Posts: 188
Likes 21

any good news for us ?
Christmas is coming, it´s time for a good deed :-)
I know you are not like Santa, but hey...
JamesAdmin 22nd Dec 2014

Joined: 27th Mar 2009
Rank: Support
Posts: 2332
Likes 293

This has been fixed now and newsletters are being sent OK. My apologies for the delay on getting this one fixed.
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