Odd size of Facebook section - iClan Websites Community

Odd size of Facebook section

Forum » Community Forums » Help and Support

Mundo AoE 26th Feb 2017

Joined: 13th Feb 2017
Rank: --
Posts: 129
Likes 0

Hi guys,

When Looking at the site on my cell phone, the Facebook panel is too big and gets out of the frame, covering the welcome section, as shown in the pic attached. Any way to fix this? Thanks in advance.

Regards,

Gabriel.-

File:

ihostinghq1488112724smu.png

Size:

433.99 KB

Rate:

0 votes

Downloads:

Time:

26th Feb 2017

Resolution:

640 x 1136

[Admin]Arnulfo 26th Feb 2017

Joined: 21st Sep 2015
Rank: Moderators
Posts: 767
Likes 125

Hello there,

I tried to visit your website on my mobile using Samsung Galaxy S7 Edge and Google Chrome, the facebook panel seems fine.

Care to share what you are using? Browser and phone type?

Thank you again for using iClanWebsites!

Arnulfo,
Customer Care

Mundo AoE 27th Feb 2017

Joined: 13th Feb 2017
Rank: --
Posts: 129
Likes 0

iPhone 6s. Safari.

Gabriel.-

[Admin]Arnulfo 28th Feb 2017

Joined: 21st Sep 2015
Rank: Moderators
Posts: 767
Likes 125

Hello there,

Have you tried in a different browser?

Thank you again for using iClanWebsites!

Arnulfo,
Customer Care

Mundo AoE 28th Feb 2017

Joined: 13th Feb 2017
Rank: --
Posts: 129
Likes 0

Yes, I also tried Chrome on the same phone and it looks exactly the same.

[Admin]Arnulfo 28th Feb 2017

Joined: 21st Sep 2015
Rank: Moderators
Posts: 767
Likes 125

Hey,

We will be testing these with different mobile phones and browsers.

But can you try in a different mobile or with an android phone or access it through computer if its working?

Thank you again for using iClanWebsites!

Arnulfo,
Customer Care

Mundo AoE 2nd Mar 2017

Joined: 13th Feb 2017
Rank: --
Posts: 129
Likes 0

I tried it with my Samsung Galaxy Note 4 both in Chrome and in the internet app and it works OK.

Also tried it in my pc and works OK.

It is only with my iPhone 6s that I get the odd-too big size.

Can you fix that?

Regards.-

[Admin]Arnulfo 3rd Mar 2017

Joined: 21st Sep 2015
Rank: Moderators
Posts: 767
Likes 125

Hello there,

We will look into this.

We will keep you updated for fixes on this issue.

Thank you again for using iClanWebsites!

Arnulfo,
Customer Care

Forum » Community Forums » Help and Support

Please login or register to reply.

Welcome to the support forums!

Welcome to the community forums!

If you're a premium customer and need urgent support or need to share personal details, please open a ticket from inside your Admin Panel.

Otherwise, please register to post in these forums.

Thank you!