Page under ddos attack
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[AT] Necro 14th Oct 2014

Joined: 28th Aug 2014
Rank: --
Posts: 125
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I don't know if it's only my website or bunch of others but mine is under attack since yesterday and staminus protection won't let me enter my website , this is the second time these ddos attacks are happening and i already bought the elite package for a year. if this keeps happening i'll ask for a refund and move my web site to another host ...

www.alphatoenail.com

UKKorby 15th Oct 2014

Joined: 28th Feb 2014
Rank: --
Posts: 223
Likes 40



Your site looks good to me however I know what you mean coz same happened to me once before.
JamesAdmin 15th Oct 2014

Joined: 27th Mar 2009
Rank: Support
Posts: 2332
Likes 293



The extra layer of protection is temporarily enabled when we come under attack to keep us online. It's disabled now, so I think this page is in your cache. Can you please try clearing your browser cache?

Very sorry for the inconvenience.
[AT] Necro 15th Oct 2014

Joined: 28th Aug 2014
Rank: --
Posts: 125
Likes 22



after an hour or two it was fixed but it's happening again right now .
[AT] Necro 15th Oct 2014

Joined: 28th Aug 2014
Rank: --
Posts: 125
Likes 22



seriously this is frustrating , my clan needs to be on my website
[AT] Necro 15th Oct 2014

Joined: 28th Aug 2014
Rank: --
Posts: 125
Likes 22



alright this is getting on my nerves, i'm just thinking of getting a refund, it's been 8 hours and no changes at all.
Dawn 15th Oct 2014

Joined: 16th Feb 2014
Rank: --
Posts: 264
Likes 43



Hello, our apologies for the inconvenience - have you tried clearing your browser cache?
JamesAdmin 16th Oct 2014

Joined: 27th Mar 2009
Rank: Support
Posts: 2332
Likes 293



That DDoS security page is disabled. Can you please try clearing your cache?
[AT] Necro 16th Oct 2014

Joined: 28th Aug 2014
Rank: --
Posts: 125
Likes 22



thanks for your reply, yes i did clear my cache and it didn't worked and it's not just me. none of my 50 clan members can open the website . anyway it's fixed now but if it happens again we really gonna need better solution than clearing my cache .
[AT] Necro 16th Oct 2014

Joined: 28th Aug 2014
Rank: --
Posts: 125
Likes 22



Omfg it's happening again , this is ridiculous i'm seriously over this boom , my clan needs to be checking my website every day , you guys are just screwing me around and this is not acceptable . so I'm gonna do what ever in my power to get a refund . like wtf this is : Please wait while checking your browser.
This process is automatic. Your browser will redirect to your requested website shortly.
Please allow up to 10 seconds.
I didn't sign up for this. i didn't pay 250 pounds for a year + pro . you guys are under attack and you don't wanna admit it. your security is weak and i can't afford it . sorry but it's not acceptable . my clan moved to your hosting from enjin.com and you're not better than them. in my opinion it's about trust . I don't trust your services anymore ... I paid for something I'm not getting . FYI YES I removed my cache and all of that , do i have to get a movie clip from all around the world to prove you guys are not doing what you're suppose to do . because I can do that !

www.alphatoenail.com

Velo x Infamous 17th Oct 2014

Joined: 6th Oct 2014
Rank: --
Posts: 68
Likes 11



lol you need to learn some respect these things happen


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[AT] Necro 17th Oct 2014

Joined: 28th Aug 2014
Rank: --
Posts: 125
Likes 22



yea you're right mike i'm sorry. nvm the problem is fixed now. and i'm sorry iclan staff for my behavior i was so furious.
Dawn 17th Oct 2014

Joined: 16th Feb 2014
Rank: --
Posts: 264
Likes 43



Hello, no worries we totally understand frustration. If you have any other concerns again, please let us know.
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