Password change of member not possible - iClan Websites Community

Password change of member not possible

Forum » Community Forums » Help and Support

Lilianae Bladesong 27th Nov 2019

Joined: 11th Nov 2019
Rank: --
Posts: 3
Likes 0

Hi all,

1 of my members can't log on to the webpage and is getting the message that the password is wrong. As the member tryed to change the Password, no mail was sent / received.
Can I change the password of the member and when where can I change it?

What can be the reason that the member does not receive an mail for the password change?

Thanks

Forum » Community Forums » Help and Support

Please login or register to reply.

Welcome to the support forums!

Welcome to the community forums!

If you're a premium customer and need urgent support or need to share personal details, please open a ticket from inside your Admin Panel.

Otherwise, please register to post in these forums.

Thank you!