Post Counts
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Gorm 15th Dec 2014

Joined: 26th May 2014
Rank: --
Posts: 896
Likes 437



So with all the recent changes, some not so popular with my users, one is now standing above the rest.

Why in the world would you set it to reflect that your total post count would include any and all forums/websites hosted by iClan???????

We have a fairly large community, and within that we have the "top posters" displayed on our front page.  This area is both a sense of pride for our members who are active and post as well as defines certain awards we give our "long time" members when they reach specific post counts.  Now fast forward to today.  We have a new member register on our website.  Upon registering we about have a heart attack (thinking we have been hacked) when we see that suddenly rather than who was our top poster yeaterday a new member who has not been on our forums for even 24 hours is not only the newest top poster but they have exceded who was our top poster by, oh 14,000 posts or so!!!!!

@iClans  I could care less about your other websites.  I don't care how many members "you" have and how many posts people have accumulated on sites hosted by you.  I "DO" care about my forums, my website, that I pay you for and what activity they produce on my website.  

I honestly have never heard of "sharing" post counts with other sites (that have no relation to the other, beyond paying the same host for services).  This is absolutly un-acceptable and needs to be addressed!!!

If not, then my website and its 800+ members will take our buisness elsewere as well as broadcast the reason why to as many as we can.



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Gorm 16th Dec 2014

Joined: 26th May 2014
Rank: --
Posts: 896
Likes 437



Nice to see that posting in the "help and support" section get the attention and response from the admin........ Took me a while to read through all the responses and explinations that were so graciously provided.

@iclans You customer service just rocks!!!


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Gorm 16th Dec 2014

Joined: 26th May 2014
Rank: --
Posts: 896
Likes 437



That posting was sarcastic of course in case you didnt catch that


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