Private Message Errors
Forum » Community Forums » Help and Support
Totally_Oblivious 10th Sep 2015

Joined: 26th Jun 2015
Rank: --
Posts: 281
Likes 66



I am having random members receive errors when trying to send PMs saying that "the administrator has disabled your ability to send private messages," yet i have done no such thing and do not even see where an admin can even disable members ability to send PMs.
Where can I fix this?


I am your leader; obey me! yo7 GLHF

Evie 15th Sep 2015

Joined: 7th Aug 2014
Rank: --
Posts: 665
Likes 73



Hi there,

Thank you for your feedback.

Were you trying to send a mass PM?

Please visit our blog https://www.iclanwebsites ... communities-mass-pm/

Or you can go to Admin > Menu > Member Privileges.

Cheers!
Totally_Oblivious 15th Sep 2015

Joined: 26th Jun 2015
Rank: --
Posts: 281
Likes 66



None of my members were trying to send mass PMs. Just individual ones to other members. This is affecting only a few of my members.


I am your leader; obey me! yo7 GLHF

Evie 16th Sep 2015

Joined: 7th Aug 2014
Rank: --
Posts: 665
Likes 73



Hi there,

Thank you for your response.

Please send me a ticket to support@iclanwebsites.com and give me the email address of those affected members.

Awaiting for your response.

Thank you.
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