Profile pic and banner refuses to display!

Forum » Community Forums » Help and Support

NGN Andrizzle 1st May 2016

Joined: 7th Sep 2014
Rank: --
Posts: 150
Likes 32

I have a couple of members profiles on my website that will not show their pic and banner. It just stays empty! Can you please let me know whats going on? Here is an example! http://ngn365.clanwebsite ... .com/profile/2630221

Inasuki 1st May 2016

Joined: 27th Mar 2016
Rank: --
Posts: 112
Likes 136

Hello, I have the same Issue in my Community. And I dont know how to fix this .

Austriaco 1st May 2016

Joined: 30th Apr 2016
Rank: --
Posts: 66
Likes 5

same here.also i cant add a design to it.only a little icon shows up

dextersandovalAdmin 2nd May 2016

Joined: 9th Mar 2016
Rank: Support
Posts: 17
Likes 8

Hello,

The issue with regards to uploading images is actually a confirmed bug.

Our developers are currently working on it already.

Kindly wait a little while for an update.

Liked this

Thank you for choosing iClan Websites.

Dexter
Customer Support

Orod Naur 2nd May 2016

Joined: 1st May 2016
Rank: --
Posts: 164
Likes 125

Is the confirmed bug the access denied problem? Cause that's what my browser gets when trying to display the profile image =P

dextersandovalAdmin 3rd May 2016

Joined: 9th Mar 2016
Rank: Support
Posts: 17
Likes 8

Hello Oravã Thulain,

Will you send us a screenshot of that access denied error? Thanks.

Thank you for choosing iClan Websites.

Dexter
Customer Support

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