Server Monitor Not Working - iClan Websites Community

Server Monitor Not Working

Forum » Community Forums » Help and Support

FinPlec 3rd Sep 2016

Joined: 29th Aug 2016
Rank: --
Posts: 12
Likes 2

Hello! I setup a server monitor for my website, but when I try to add it in the panels view, the page refreshes and it is not there. Any help would be appreciated.

- Fin

Beans 1709 3rd Sep 2016

Joined: 21st Sep 2012
Rank: --
Posts: 932
Likes 210

what server and what server monitor app you using?

FinPlec 4th Sep 2016

Joined: 29th Aug 2016
Rank: --
Posts: 12
Likes 2

Hello there! I was trying to use a Minecraft server monitor on my page, and I was using the one provided by iClan. It simply does not work. It doesn't add to my page when I try. It is very strange. Any help would be appriciated.

Beans 1709 4th Sep 2016

Joined: 21st Sep 2012
Rank: --
Posts: 932
Likes 210

are the details saved in your admin panel?
(as in is your server saved in the details of the server monitor?)

Last Edit: 4th Sep 2016 by Beans 1709

FinPlec 4th Sep 2016

Joined: 29th Aug 2016
Rank: --
Posts: 12
Likes 2

Yes, the server monitor is properly setup and even shows as online, however it doesn't let me add it to my site.

Beans 1709 4th Sep 2016

Joined: 21st Sep 2012
Rank: --
Posts: 932
Likes 210

I see what you mean, when you try to press "add" on the panel it thinks about it, refreshes and still it is not added.

This needs moving to the bugs please!

Liked this

RobotBuilder205 4th Sep 2016

Joined: 17th Aug 2016
Rank: --
Posts: 101
Likes 4

ok i'l post this in bugs

Liked this

The fast majority of space :-)

Arnulfo 4th Sep 2016

Joined: 21st Sep 2015
Rank: --
Posts: 768
Likes 125

Hello there guys,

I believe we have replied to your tickets.

If you have time, please reply to our email as well.

Thank you

Thank you again for using iClanWebsites!

Arnulfo,
Customer Care

RobotBuilder205 6th Sep 2016

Joined: 17th Aug 2016
Rank: --
Posts: 101
Likes 4

every ticket is sent. ok.

The fast majority of space :-)

FinPlec 17th Sep 2016

Joined: 29th Aug 2016
Rank: --
Posts: 12
Likes 2

It is still not working :/

RobotBuilder205 18th Sep 2016

Joined: 17th Aug 2016
Rank: --
Posts: 101
Likes 4

uhhhh
sorry

The fast majority of space :-)

Arnulfo 18th Sep 2016

Joined: 21st Sep 2015
Rank: --
Posts: 768
Likes 125

Hello,

This is already in our queue so we will just let you know if its fixed already.

Thank you again for using iClanWebsites!

Arnulfo,
Customer Care

FinPlec 8th Oct 2016

Joined: 29th Aug 2016
Rank: --
Posts: 12
Likes 2

Just to let everyone know, it has been fixed as of 10/8

Arnulfo 9th Oct 2016

Joined: 21st Sep 2015
Rank: --
Posts: 768
Likes 125

Hello there,

Yes, thank you again for reporting bugs to us.

Thank you again for using iClanWebsites!

Arnulfo,
Customer Care

RobotBuilder205 19th Oct 2016

Joined: 17th Aug 2016
Rank: --
Posts: 101
Likes 4

The fast majority of space :-)

Forum » Community Forums » Help and Support

Please login or register to reply.

Welcome to the support forums!

Welcome to the community forums!

If you're a premium customer and need urgent support or need to share personal details, please open a ticket from inside your Admin Panel.

Otherwise, please register to post in these forums.

Thank you!