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Server Monitor Not Working
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FinPlec 3rd Sep 2016

Joined: 29th Aug 2016
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Hello! I setup a server monitor for my website, but when I try to add it in the panels view, the page refreshes and it is not there. Any help would be appreciated.

- Fin
Beans 1709 3rd Sep 2016

Joined: 21st Sep 2012
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what server and what server monitor app you using?
FinPlec 4th Sep 2016

Joined: 29th Aug 2016
Rank: --
Posts: 12
Likes 2


Hello there! I was trying to use a Minecraft server monitor on my page, and I was using the one provided by iClan. It simply does not work. It doesn't add to my page when I try. It is very strange. Any help would be appriciated.
Beans 1709 4th Sep 2016

Joined: 21st Sep 2012
Rank: --
Posts: 932
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are the details saved in your admin panel?
(as in is your server saved in the details of the server monitor?)

Last Edit: 4th Sep 2016 by Beans 1709
FinPlec 4th Sep 2016

Joined: 29th Aug 2016
Rank: --
Posts: 12
Likes 2


Yes, the server monitor is properly setup and even shows as online, however it doesn't let me add it to my site.
Beans 1709 4th Sep 2016

Joined: 21st Sep 2012
Rank: --
Posts: 932
Likes 210


I see what you mean, when you try to press "add" on the panel it thinks about it, refreshes and still it is not added.

This needs moving to the bugs please!
I_LikePizza 4th Sep 2016

Joined: 17th Aug 2016
Rank: --
Posts: 101
Likes 4


ok i'l post this in bugs

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The fast majority of space :-)

ArnulfoAdmin 4th Sep 2016

Joined: 21st Sep 2015
Rank: Support
Posts: 736
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Hello there guys,

I believe we have replied to your tickets.

If you have time, please reply to our email as well.

Thank you

Thank you again for using iClanWebsites!

Arnulfo,
Customer Care
I_LikePizza 6th Sep 2016

Joined: 17th Aug 2016
Rank: --
Posts: 101
Likes 4


every ticket is sent. ok.

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The fast majority of space :-)

FinPlec 17th Sep 2016

Joined: 29th Aug 2016
Rank: --
Posts: 12
Likes 2


It is still not working :/
I_LikePizza 18th Sep 2016

Joined: 17th Aug 2016
Rank: --
Posts: 101
Likes 4


uhhhh
sorry

Signature Picture

The fast majority of space :-)

ArnulfoAdmin 18th Sep 2016

Joined: 21st Sep 2015
Rank: Support
Posts: 736
Likes 120


Hello,

This is already in our queue so we will just let you know if its fixed already.

Thank you again for using iClanWebsites!

Arnulfo,
Customer Care
FinPlec 8th Oct 2016

Joined: 29th Aug 2016
Rank: --
Posts: 12
Likes 2


Just to let everyone know, it has been fixed as of 10/8
ArnulfoAdmin 10th Oct 2016

Joined: 21st Sep 2015
Rank: Support
Posts: 736
Likes 120


Hello there,

Yes, thank you again for reporting bugs to us.

Thank you again for using iClanWebsites!

Arnulfo,
Customer Care
I_LikePizza 19th Oct 2016

Joined: 17th Aug 2016
Rank: --
Posts: 101
Likes 4



Signature Picture

The fast majority of space :-)

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