Unable to access website/admin panel
Forum » Community Forums » Help and Support
Suvarov 20th Jul 2015

Joined: 6th Sep 2014
Rank: --
Posts: 12
Likes 0



I began construction on a website and immediately upgraded to premium. The website and voice services were working flawlessly, I was even able to update to a custom domain however today my site and ts has ceased to function. I am unable to visit my website and I am only able to access ts via it's original ip address instead of it's domain name. When I login to iclanwebsites I am unable to access my admin panel. Could someone please give me some information? My community counts on this website .

Whenever I try and access the website via it's domain or try to access admin panel I get one of the following errors.

DNS_PROBE_FINISHED_NXDOMAIN

ERR_NAME_NOT_RESOLVED

VengefulMelon 20th Jul 2015

Joined: 10th Jul 2015
Rank: --
Posts: 10
Likes 1



I'm also getting the same error
Suvarov 20th Jul 2015

Joined: 6th Sep 2014
Rank: --
Posts: 12
Likes 0



...and my website is still down
Evie 21st Jul 2015

Joined: 7th Aug 2014
Rank: --
Posts: 665
Likes 73



Gentlemen:

Thank you for your feedback.

Apologies for the inconvenience.

Your sites are now active. We have already fix an issue on our end.

Send me a ticket or a reply here if otherwise.
Suvarov 22nd Jul 2015

Joined: 6th Sep 2014
Rank: --
Posts: 12
Likes 0



I appreciate your assistance. My website was online, everything was working fine I re input the DNS settings and things worked fine for a while but now my site is down again.
Evie 22nd Jul 2015

Joined: 7th Aug 2014
Rank: --
Posts: 665
Likes 73



Hi Suvarov,

You should be able to access your site now on http://www.requiemgaming. ... net

I have sent you a reply on another ticket.

Message me back if you're still unable to access it.

Cheers!
Forum » Community Forums » Help and Support
Please login or register to reply.
Welcome to the support forums!

Welcome to the community forums!


If you're a premium customer and need urgent support or need to share personal details, please open a ticket from inside your Admin Panel.


Otherwise, please register to post in these forums.


Thank you!
Twitter