Unauthorised access
Forum » Community Forums » Help and Support
TheRealLegohead 13th Jan 2014

Joined: 3rd Jan 2014
Rank: --
Posts: 94
Likes 2

Is there any reason as to why someone has been accessing mine and other people accounts on our website? We have been receiving emails saying our accounts were accessed, not only that, I also had an email saying that our Premium plan had been changed to yearly?

What is going on?

JamesAdmin 13th Jan 2014

Joined: 27th Mar 2009
Rank: Support
Posts: 2332
Likes 293

Please forward both emails to support@iclanwebsites.com

The first email is likely a notification informing you of an unknown IP address - perhaps this means your own IP address has changed.

The second email is offering you a discount for the premium yearly plan.
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