Unwanted Links - iClan Websites Community

Unwanted Links

Forum » Community Forums » Help and Support

Petrichor Craft 8th Jan 2017

Joined: 26th Dec 2016
Rank: --
Posts: 26
Likes 0

When I put the word "Server" on a page/forum post, it automatically turns it into a link to Fragnet, which seems to be a game hosting website. Is there a way to make it stop this without avoiding the word "server"?

Thank you in advance.

[Admin]Arnulfo 9th Jan 2017

Joined: 21st Sep 2015
Rank: Moderators
Posts: 764
Likes 123

Hello there,

You mean when you type in Server, it automatically converts itself to a link? Can you show this to us?

Thank you again for using iClanWebsites!

Arnulfo,
Customer Care

Petrichor Craft 10th Jan 2017

Joined: 26th Dec 2016
Rank: --
Posts: 26
Likes 0

Yes. My website is http://petrichorcraft.cla ... nwebsite.com/ and on the welcome message I have the word "server" twice, both of which are links. When you click on them it opens a new tab with the website fragnet.net.

Also, when I try to edit the message, it does not show "server" as a link (it does show the link I purposefully put in as a one).

[Admin]Arnulfo 13th Jan 2017

Joined: 21st Sep 2015
Rank: Moderators
Posts: 764
Likes 123

Hey,

Can you send us a screenshot?

Thank you again for using iClanWebsites!

Arnulfo,
Customer Care

Petrichor Craft 13th Jan 2017

Joined: 26th Dec 2016
Rank: --
Posts: 26
Likes 0

I'm not sure if this includes everything you need. If not, I can redo it.

[Admin]Arnulfo 20th Jan 2017

Joined: 21st Sep 2015
Rank: Moderators
Posts: 764
Likes 123

Hello,

I have reported this issue already to our developers.

We will let you know for updates.

Thank you again for using iClanWebsites!

Arnulfo,
Customer Care

Petrichor Craft 20th Jan 2017

Joined: 26th Dec 2016
Rank: --
Posts: 26
Likes 0

Thank you very much.

[Admin]Arnulfo 24th Jan 2017

Joined: 21st Sep 2015
Rank: Moderators
Posts: 764
Likes 123

Hey,

You are welcome.

Thank you again for using iClanWebsites!

Arnulfo,
Customer Care

[Admin]Arnulfo 2nd Feb 2017

Joined: 21st Sep 2015
Rank: Moderators
Posts: 764
Likes 123

Hello,

Our developers said that this happens when you are on a free plan because free websites have ads placed in them to generate income as well for iClan Websites.

Thank you again for using iClanWebsites!

Arnulfo,
Customer Care

Forum » Community Forums » Help and Support

Please login or register to reply.

Welcome to the support forums!

Welcome to the community forums!

If you're a premium customer and need urgent support or need to share personal details, please open a ticket from inside your Admin Panel.

Otherwise, please register to post in these forums.

Thank you!