URGENT for iClans Admin
Forum » Community Forums » Help and Support
TKT PARA 14th Jun

Joined: 3rd Jun
Rank: --
Posts: 105
Likes 49



OK I have raised a ticket because of a double payment for a first year of Premium. One of our member paid for the first year himself but removed the recurring payment tick. We then received an email saying you was downgrading to basic. So! He made another payment via the clan PayPal and we paid for the fist year again. At this time no payment had been taken from his bank for the first amount. After we made the second payment through the clan, the first payment was taken from his account. So we need the first payment refunding to him. Can an admin please PM me so I can give all the PayPal details which were used, as I will not put them on an open forum. The website this is about is  http://lgl.clanwebsite.com/
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