Website down
Forum » Community Forums » Help and Support
WDA_Colonel 27th Mar 2016

Joined: 3rd Apr 2014
Rank: --
Posts: 293
Likes 24



I am having the same issues as others. Our website went down and I can't access it. I just put in the new dns info into 1and1.com. Is there anything else I need to do? DNS settings are 

ns1.clanwebsites.com 
ns2.clanwebsites.com 
ns3.clanwebsites.com 
ns4.clanwebsites.com 

Thanks in advance.  FYI  I never received any info about the changing of the DNS info 

Read more:  http://community.iclanwebsites.com/16359/topic/website-down-gf3/getpage/11#11#ixzz449pNU4IE


[Admin]Arnulfo 27th Mar 2016

Joined: 21st Sep 2015
Rank: Moderators
Posts: 742
Likes 120



Hello,

I have reset your domain name settings.

Please set it up again and use iClan Website's DNS.

Your website name was reverted back to http://wdacolonel.iclanwe ... bsites.com/

Please refer to this guide: https://www.iclanwebsites ... .com/help-faq/61/


Thank you again for using iClanWebsites!

Arnulfo,
Customer Care

Last Edit: 27th Mar 2016 by Arnulfo
Forum » Community Forums » Help and Support
Please login or register to reply.
Welcome to the support forums!

Welcome to the community forums!


If you're a premium customer and need urgent support or need to share personal details, please open a ticket from inside your Admin Panel.


Otherwise, please register to post in these forums.


Thank you!
Recent Topics
Restoring recently a...
[Admin]Arnulfo
1 hour ago · Last

Theme Help
[Admin]Arnulfo
1 day ago · Last


Saved Templates
[Admin]Arnulfo
12th Jul · Last

Wow progress
[Admin]Arnulfo
12th Jul · Last

theme suggestion
[Admin]Arnulfo
12th Jul · Last




Theme Request!
[Admin]Arnulfo
3rd Jul · Last
Twitter