Website down - iClan Websites Community

Website down

Forum » Community Forums » Help and Support

WDA_Colonel 27th Mar 2016

Joined: 3rd Apr 2014
Rank: --
Posts: 295
Likes 24

I am having the same issues as others. Our website went down and I can't access it. I just put in the new dns info into 1and1.com. Is there anything else I need to do? DNS settings are

ns1.clanwebsites.com
ns2.clanwebsites.com
ns3.clanwebsites.com
ns4.clanwebsites.com

Thanks in advance. FYI I never received any info about the changing of the DNS info

Read more: http://community.iclanwebsites.com/16359/topic/website-down-gf3/getpage/11#11#ixzz449pNU4IE

[Admin]Arnulfo 27th Mar 2016

Joined: 21st Sep 2015
Rank: Moderators
Posts: 745
Likes 120

Hello,

I have reset your domain name settings.

Please set it up again and use iClan Website's DNS.

Your website name was reverted back to http://wdacolonel.iclanwe ... bsites.com/

Please refer to this guide: https://www.iclanwebsites ... .com/help-faq/61/

Thank you again for using iClanWebsites!

Arnulfo,
Customer Care

Last Edit: 27th Mar 2016 by Arnulfo

Forum » Community Forums » Help and Support

Please login or register to reply.

Welcome to the support forums!

Welcome to the community forums!

If you're a premium customer and need urgent support or need to share personal details, please open a ticket from inside your Admin Panel.

Otherwise, please register to post in these forums.

Thank you!