Should you spend money on this?
Forum » Community Forums » Testimonials
Seph13 21st Oct 2016

Joined: 23rd Jun 2015
Rank: --
Posts: 904
Likes 326



Customer Service needs massive help...

Product is great.. customer service is an excuse factory

http://community.iclanweb ... and-scapegoating-ylg

READ THIS AND FIX IT



Vincent 22nd Oct 2016

Joined: 2nd Sep 2016
Rank: --
Posts: 30
Likes 4



Hi,

Good day to all of you. We really do apologized to the inconvenience that you are encountering thru TeamSpeak as we are having a DDoS and outage. We are doing our best to fix this. We do sincerely appreciate your patience too.


Thank you again for using iClanWebsites!

Vincent,
Customer Care

JamesAdmin 24th Oct 2016

Joined: 27th Mar 2009
Rank: Support
Posts: 2332
Likes 293



Thanks for the feedback. I will address this one with our team. Can you post the ticket IDs you're talking about?
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